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The Agility Lead leverages foundational coaching techniques and knowledge of core agility methodologies to guide product execution and delivery. Coaching may extend beyond the boundaries of the aligned product to develop and share knowledge of the product development lifecycle.
Day to day, the Agile Lead will increase the effectiveness of agile ways of working in product teams through coaching, influencing, teaching, and participating in Community of Practice activities, thereby enabling product teams to deliver business outcomes. The role involves working with product teams and across the organization, enhancing understanding of the value of agility, especially regarding prioritization of workflow and backlog management. The Agile Lead supports the product team with agility, coaches product quads and teams in writing effective OKRs, initiatives, epics, and relevant tools and methodologies to deliver complex products successfully; facilitates quarterly and monthly planning; guides teams towards self-management and cross-functionality. Builds a trusting, safe, and transparent environment for both business and tech stakeholders, encouraging open problem-solving during scrum events without blame, fostering a culture of continuous improvement.
Job Responsibilities
Lead and coach teams to adopt and implement agile methodologies, promote open communication, and ensure continuous improvement and alignment with organizational goals.
Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders, and communicate organizational impediments to leadership.
Develop and implement operational and transformation plans, prioritize tasks, and manage resources to achieve product goals efficiently using metrics and evidence-based decisions.
Collaborate with all group members and stakeholders to ensure understanding and alignment towards product goals.
Improve product processes and structures for better alignment, coordination, transparency, and efficiency, taking a data-driven approach.
Monitor product and team performance through tools like Team health checks, JIRA, and JIRA Align metrics; facilitate coaching and conversations for necessary interventions.
Identify and remove impediments to group performance and health.
Facilitate problem-solving and decision-making within and outside the group.
Communicate within and outside the product area; facilitate group events and workshops appropriate to the product area's maturity.
Create a culture centered on trust, transparency, continuous improvement, and empowerment. Foster collaboration, establish feedback loops, and increase psychological safety through coaching behaviors.
Possess sufficient knowledge of the products' customers and technologies to engage in problem-solving and serve as a group spokesperson.
Required Qualifications, Capabilities, and Skills
5+ years of experience or equivalent expertise as an Agility Lead or relevant domain area.
Facilitation skills: Engage audiences, balance conversations, and work neutrally towards goals such as problem-solving, prioritization, decision-making, and mediation.
Development Lifecycle Knowledge: Understand delivering new or enhanced systems, applications, or products across development phases (CI/CD, testing, requirements gathering, system/application/product design).
Lean Agile Process Knowledge: Foundational knowledge of frameworks like Scrum, Kanban, LeSS, SAFe, and experience in applying lean agile processes to enable environments and support product development and service delivery.
Understanding of product discovery and delivery practices, including effective OKR frameworks.
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