Established in 2013, Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets. We provide award winning services to the clean water, wastewater, gas, multi utilities and the highways sector. We are passionate about working alongside our client’s and partners to maintain the utility services essential to modern life throughout the UK. About the Role: The role available will be working from our Sandon Dock site alongside a United Utilities customer support Technician, where you will be required to work on the Bucket 1 reactive contract solving problems on the sewer network. This role will be on a shift-based pattern with working times of 8am to 6pm front shift and 12pm to 10pm back shift. Weekends and Bank Holidays are included. Location: Sandon Dock, Liverpool Hours: 42.5 hours per week Salary: £33,327 to £37,526 per annum depending on experience. You will be working closely with a CST (UU Operative) to clean, camera and carry out sewer investigations as directed by United Utilities. Attending to customers, informing them of works to be carried out and answering any concerns as well as timescales Inspect drainage systems to identify blockages, leaks, or damage that could hinder water flow. Carry out all aspects of high pressure water jetting Operate high-pressure water jetting equipment to clean and clear blockages in drains, sewers, pipes, and other wastewater systems. Carry out CCTV inspections where required to assess the condition of underground pipes and sewers. Competent in using an electronic device - laptop / tablet for data entry purposes Ensuring safety issues are reported in line with company procedures Perform routine maintenance and servicing of high-pressure water jetting equipment to ensure it is in proper working order. Full training will be given in the following: Jetting/SLG/First Aid/Manual Handling/Confined Spaces. What you will get in return: In joining Sapphire Utility Solutions as part of the Lanes Group - the UK’s largest independent provider, we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity. What we offer: 24 days holiday Pension Death in service Training and progression opportunities Full PPE provided £100 on the anniversary of start date, subject to continuous service Healthcare Cash Plan This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment. The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers. Lanes - https://www.lanesgroup.com/ Lanes I - https://lanes-infra.com/ SUS - https://sus.co.uk/ Clearflow - https://www.clearflowltd.com/ AQS - https://aqsenvironmentalsolutions.ie/ We are an equal opportunities employer and welcome applications from under-represented members of the community Strictly no agencies please