Resident Liaison Officer (Planned & Regeneration)
Reference - MSPS194980
Expiry date - 12/09/2025
Location - Grimsby
Salary - Negotiable
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About the Role
As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.
Working to deliver the best quality service, you’ll be responsible for providing first-class liaison and administrative support to our project team in a professional and efficient manner.
About You
Candidates will have experience as a Resident Liaison Officer, ideally within a social housing environment, coupled with the ability to establish and maintain effective customer relationships with residents from diverse backgrounds. Well organised and empathetic, you’ll have excellent verbal, professional telephone manner, and written communication skills. IT literate with experience working with all Microsoft programmes. An interest in decarbonisation works and experience with the EasyBOP system would be beneficial but are not essential.
You must hold a valid UK driving licence and be willing to travel between properties.
Benefits
* Profit Share Discretionary Annual Bonus Scheme
* Enhanced Pension Plan
* Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio, and more)
* Life Assurance & Accident Cover
* Share Save
* Enhanced Maternity & Paternity Pay
* Buy & Sell Holiday Schemes
* Flexible Working & Flexible Bank Holidays
* Cycle to Work
* Volunteering (2 days paid)
* Loyalty & Values Awards
* Funded Professional Subscription
About Us
Morgan Sindall Property Services provides integrated asset management for housing associations and local authorities, focusing on improving residents' living conditions and leaving a lasting community legacy. Our services include responsive repairs, void refurbishments, compliance services, and planned maintenance works.
With over 1000 employees, we foster a culture that puts people at the core, encourages innovative thinking, and prioritizes our customers.
Build your career with a leading property services company that values diversity and talented individuals.
MSPS proudly supports the resettlement of armed forces personnel.
We review applications throughout the advert duration and encourage early submissions. We reserve the right to close the advert early if we receive a high volume of suitable candidates.
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