Duty manager

Overview

Warm. Hungry. People Smart. Do you match the DNA?

Why working at Chilled just hits different

🧬 Culture is our superpower

We’re proudly culture-driven, how our people feel, grow and work together is our main measures.

🚀 Grow your way (we love promoting from within)
From internal career moves to in-house training, external programmes and apprenticeships with our partners at Lifetime — we grow our own future leaders 🌱

🤝 The antidote to AI

Together is better. Real people, real connection, real teamwork — that’s our purpose.

🍸 Providing knowledgeable and creative food and drink recommendations at our half-yearly ‘shake off’ and ‘cook off’ competitions.

🗣️ You’ll always be heard

Everyone at Chilled has regular check-ins with their leader not “how are numbers?”, but “How can we help you?”

💷 Competitive pay, done properly

Fair, competitive rates — because great people deserve it.

As a duty manager, you’ll be Leading and Inspiring, running the day to day by mixing signature cocktails, running food, speaking to customers to keeping the day to day smooth and fun, Team Coaching and Collaborating with Managers!


Responsibilities

* Lead and inspire the team, manage day-to-day hospitality operations, and ensure smooth and engaging customer experiences.
* Mix signature cocktails and coordinate food service during shifts.
* Communicate with customers to maintain a fun, high-quality service environment.
* Coach and collaborate with managers to develop team performance and operational standards.


Qualifications

* Experience in a supervisory or duty manager role in hospitality or similar service industry.
* Strong leadership, communication, and teamwork skills.
* Ability to manage multitask responsibilities and maintain high service standards.
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