About the Role
Closing date: Store Leader Location: 17 Church Street, Copmanthorpe, York Pay: £13.99 per hour Contract: 21 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Job Summary:
We are looking for a skilled and experienced Store Leader to join our team. As a key member of our store leadership team, you will be responsible for leading and motivating a team of retail professionals, ensuring that our store runs smoothly and efficiently.
Key Responsibilities
* Provide exceptional customer service and lead by example in delivering a great shopping experience
* Lead and motivate a team of Customer Team Members, providing coaching and development opportunities to help them grow in their roles
* Deputise for the Store Manager as required, taking responsibility for the day-to-day running of the store
* Maintain high standards of store appearance, including stockroom organisation and visual merchandising
* Ensure accurate and efficient stock management, including inventory control and reconciliation
* Manage and resolve customer complaints and issues promptly and professionally
Requirements
* Proven track record of leadership and management experience in a retail environment
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
* Strong organisational and problem-solving skills, with the ability to work under pressure and prioritise tasks effectively
* Able to work flexible hours, including evenings and weekends
* Ability to adapt to change and work in a fast-paced environment
Benefits
* Competitive hourly rate
* Opportunities for career progression and professional development
* Pension scheme with employer contributions
* Discounts on Co-op products and services
* Free parking and cycle-to-work scheme
* Access to virtual healthcare services and employee assistance programme
About Us
We are a dynamic and innovative retailer committed to making a positive difference in the lives of our customers and communities. We pride ourselves on our inclusive and supportive workplace culture, where everyone is valued and respected.