Claims Team Leader Remote working (very occasional travel to West Midlands)
£A number of Claims Team Leaders are wanted on a permanent basis by a client of ours who are at the forefront of their industry and striving to be the number one company in their field. The successful candidate will be someone who is comfortable driving team success, best practice and not being afraid of having challenging conversations around performance or absences. Overview of the Claims Team Leader role:
Motivate and inspire a team of between 10-15 Claims Handlers to achieve targets, maintain high levels of engagement, and provide excellent service to customers.
Conduct regular one-to-one meetings, performance reviews, and feedback sessions, identifying opportunities for personal growth and career progression.
Drive team performance and achieve KPIs, whilst analysing performance data to identify trends and areas for continuous improvement.
Manage team and individual performance, setting clear objectives and KPIs, and recognising good performance and addressing any performance gaps.
Ensure that all team activities comply with relevant regulatory duties whilst maintaining a thorough understanding of regulatory requirements and industry best practices, ensuring the team operates within legal and ethical frameworks.
Key skills and qualifications required for the Claims Team Leader role:
Good understanding of performance management, setting objectives, monitoring performance, and providing feedback.
High attention to detail and accuracy, particularly in relation to regulatory compliance and performance data.
If you are a Claims Team Leader who is looking for a new opportunity either apply online or, if would like to find out about other opportunities please contact slynch@outsource-uk.co.uk or phone 0161 694 9216.
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