Be part of the Family
We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cosy beds and a wealth of things to do.
We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.
We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.
Peebles Hydro
We’re set right at the heart of the Scottish Borders and offer a great place to relax, unwind and magically shut off from the pressures of modern life. We’ve been welcoming guests for well over 100 years but today is home to 132 bedrooms, 3 places to eat, 6 function spaces, leisure club, spa and oodles of outdoor space.
About the Role
As a Beauty Therapist in our Spa you will be responsible for meeting and greeting the guests, anticipating their needs and exceed their expectations at every opportunity. Apart from carrying out beauty and massage treatments, you will take bookings and keep the bookings system up to date. Maintaining cleanliness and hygiene standards throughout the spa and restocking fruits, water and towel supplies are also part of your responsibilities. Furthermore, you will be knowledgeable about, and be able to promote, the spa and the services and facilities on offer. You will be selling to and advising customers on Decleor treatments and your natural rapport with people will ensure a positive customer experience to maximise occupancy and the meeting of your treatment sales targets
What we need from you:
You will be a highly-motivated industry professional, ideally someone who has worked in a similar role although full Decleor training will be provided free of charge. You will be an excellent and confident communicator with exceptional people and care skills You'll be qualified to HND or SVQ Level 3 in Beauty Therapy. Friendly and cheerful, you'll take a pride in your own appearance, your work and your workplace. You must be articulate, hardworking and a great team player, who’s keen to further your career and learn new skills. This position may require some shift work, working weekends (although we strive to a full weekend off a month) and some very occasional evenings.
What’ll you’ll get from us
1. Live-in Accommodation – Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
2. Free Meals on Shift – Stay fuelled and focused with delicious staff meals while you work.
3. Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
4. Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
5. Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
6. Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
7. A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
8. Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
9. Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
10. Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Careers at the Crieff Hydro Family of Hotels
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Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.