Are you ready to elevate your career in
hospitality? Firmdale Hotels invites you to join our exceptional team at Ham
Yard Hotel as a Head Waiter.
At Firmdale Hotels, we pride ourselves on
creating vibrant and unique experiences for our guests. Located in the heart of
London, Ham Yard Hotel embodies luxury, style, and impeccable service. Join us
in our commitment to delivering unparalleled hospitality in a dynamic and
fast-paced environment.
As a Head Waiter, you will be at the
forefront of guest interaction, ensuring their dining experience is nothing
short of extraordinary.
Responsibilities:
* Welcoming and engaging with guests, taking
orders, and providing recommendations to enhance their dining experience.
* Delivering food promptly and efficiently while
maintaining the highest standards of service.
* Processing payments accurately and in a timely
manner.
* Anticipating and fulfilling guests' requests
with precision and attentiveness.
* Collaborating with team members to ensure
seamless operations and exceptional service delivery.
What you Need:
* Ability to thrive under pressure, handling
multiple tables with ease and grace.
* A genuine passion for food and a keen eye for
detail, ensuring every dish is served to perfection.
* Previous experience in a fast-paced restaurant
environment, demonstrating your ability to excel in a dynamic setting.
* Dedication to providing outstanding customer
service, going above and beyond to exceed guests' expectations.
* Strong organisational and communication
skills, essential for effective teamwork and guest satisfaction.
What
We Offer:
* Earn £14.75 - £16.75 per hour inclusive of service
charge while being part of a team that sets the standard for excellence
* Access to Wagestream our
financial wellbeing app. Stream your accrued earnings before pay day,
benefit from everyday savings and real time financial coaching. Health
cash plan (including contributions towards dental, optical,
alternative and complementary therapies)
* Discounted cinema tickets,
gym membership, travel, retailers and restaurants
* Generous 30% discount off
food and drinks at our restaurants and bars
* Complimentary meals on shift
* Referral bonus scheme for
recommending top talent
* Flexible scheduling without
split shifts
* Dry cleaning service for
work attire and discounted personal dry cleaning
* Enhanced holiday allowance
based on length of service
* Season ticket loan for
convenient commuting
* Ongoing training,
professional development, and fully funded English lessons
* Regular social events, team
activities, and fitness sessions
* Benefits like cycle to work
scheme and annual long service awards
* One allocated paid day per
year for volunteering work
* Exclusive discounts at
Design Hotels, staff sales, spa discounts, and product perks
* And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international award winning group comprising of 11
high end luxury hotels and 8 bars and restaurants in London and New York.
We are delighted to have been recognised by the hospitality industry for
some of the great work our teams have done. To name a few of our recent awards
and accolades:
* Ham
Yard Restaurant - two prestigious AA rosettes in 2024
* Dorset
Square Hotel - an AA rosette and an AA breakfast award 2024
* Conde
Nast Traveller 2023 Top Hotels in London, The Soho Hotel and Ham Yard
Hotel
* Winner
of the Best Employer Award at The Cateys 2017 & 2020 and Number One in
The Caterer Best Places to Work in Hospitality
* Manager
of the year - Laura Sharpe, Cateys 2018
* Hotel
of the year - Group - Cateys 2018
If you're ready
to embark on a rewarding journey with Firmdale Hotels and contribute to our
legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel!
In line with the Asylum and Immigration Act 1996, we do require all
applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage.