St Giles Trust seeks a Caseworker to support vulnerable 12-25-year-old victims of violence at Northwick Park Hospital. The role involves case management, advocacy, risk assessment, and inter-agency collaboration. Applicants should have relevant experience, resilience, and knowledge of youth issues. Fixed-term until March 2026, with potential extension. Application deadline: 20 October 2025.
Responsible to:
Team Leader/NHS Partnership Services Manager
Responsible for:
Case management for victims of violence, aged 12-25 years
Hours:
Full Time, 35 hours per week Monday-Friday 9-5pm (occasionally may work passed 5PM due to needs of Clients)
Contract: Fixed Term 31 March 2026 (with the possibility of continuing beyond this date)
Grade:
Band 2
Location:
Based at Northwick Park Hospital (Watford RD Harrow HA1 3UJ) with support provided within surrounding areas.
Holiday:
30 days + bank and statutory holidays (pro-rated if part time)
Salary:
£27,000 per annum
Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.
Application Deadline:
Monday, 20th October 2025 at 9.00am
We will be shortlisting and interviewing candidates on a rolling basis. We reserve the right to close this position at any time.
Please note this role requires Enhanced with Child Barred List. NHS Vetting is Required for this Role.
St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities – we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.
About the Role: St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric A&E departments or Urgent Care Centres Northwick Park Hospital. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.
You will be embedded into the hospital, providing support for those young people admitted to emergency departments right through to their discharge back into the community. You will have experience of working with 'high risk,' vulnerable young people, be part of a multidisciplinary team, and have a flexible, empathetic approach to your work.
You will be part of a comprehensive service delivering across St Giles that is mindful of, and promotes the organisation's Vision, Mission, Values and strategic aims. We actively encourage people with personal experience of the criminal justice system or lived This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role experience of the issues facing this client group to apply for this role.
(1) Key Deliverables
* Key Deliverables
* To work as part of a multi-disciplinary team to identify and assess young victims of violence, with reference to St Giles' assessment practices
* To contribute to the services' out of hours rota as required
* To be provide support, advice and advocacy for children, young people and their families as they plan to be discharged from hospital back into the community
* To produce support plans and risk management plans based on assessments. To promote inter-agency collaboration in the assessment and planning process, and to include appropriate agencies in the delivery of the service
* To develop and maintain relationships with partner agencies, including community-based services such as police, YOT, Probation, children's services, local authorities and other voluntary sector organisations ensuring appropriate information is shared, supported referrals are made and avoiding duplication of support
* To deliver a holistic support service working solo or with colleagues as the situation dictates; providing a practical service that will include social support, housing support, accompanying to appointments, ETE options, benefits work, debt advice, assistance obtaining furniture, liaising with utilities, appearing in court, DIY work and cleaning
* To close cases efficiently and positively, identifying a referral route for children and young people that will identify agencies that can be used for ongoing support and agencies that can be used if serious problems develop in the future
* To promote the value of lifestyle changes to the children and young people being supported
* To actively contribute to the training and development of hospital staff to increase their awareness and
* them to better identify and support young victims of violence
* To accurately and regularly collect information and evidence to support the with the monitoring and the evaluation of the service
* To adhere to St Giles (and the relevant hospitals) policy's and procedures including safeguarding, risk management, lone working, GDPR and diversity & inclusion
* To invest in your personal development by attending core and additional training to keep abreast of issues facing children and young people such as Trauma Informed Training, Child Criminal (and sexual) exploitation and contextual safeguarding
* To carry out any other similar duties as required and be flexible to the changing needs of this new, fast paced service
(2) Person Specification
What we are looking for from you – Person Specification, When completing your application form please address the points marked with (A) set out below.
An ideal Candidate will reside in the North West region of London, this due to the intensity of this role added with a long travel journey to NWPH and supporting CYP in the community we know this is not always sustainable. They will also have a good understanding of the diverse community in which our services provides support too, this also includes a good understanding of dominate youth culture. Will have substantial experience of supporting CYP, working in partnership with other agencies and can work to a high standard.
* Experience
* 1) Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with 'high risk', vulnerable children, young people and/or families (A)
* 2)Substantial experience of providing support, advice and advocacy, and communicating effectively, the needs of clients to other professionals (A)
* 3)Substantial experience of assessing the needs of children and young people who at risk of significant harm (A)
* 4)Substantial experience in working as part of a multiagency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project (A)
* 5) Significant experience of using support plans, to enable people to successfully access support services (A)
* 6)Substantial experience of engaging successfully with 'challenging' young people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused (A)
* 7)Significant experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation (A)
* 8)Proven experience of working in a high intensity environment, with an ability to effectively manage your own wellbeing (A)
* 9)Some experience of speaking to a group of two or more people (A)
* Qualifications
* 10)Desirable - To have a relevant qualification to a good standard or be working towards one. (This includes any recognised qualification of 'A' Level standard or above in any aspect of social care, advice work, youth work etc.) (A)
* Desirable - To have worked in a hospital or medical environment This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.
* Knowledge
*
o 11)A working knowledge of relevant services for young people and their families in the service provision area (mainly North and West London but potentially further (A)
*
o 12)Knowledge and an understanding of issues facing this client group such as youth offending, knife crime, social exclusion and isolation, child criminal exploitation, adverse childhood experiences and trauma (A)
* 13)Application of diversity awareness and unconscious bias in the work place (A)
* Skills & Abilities
*
o Ability to be a flexible and co-operative member of a team (A)
*
o 14)The ability to use and develop monitoring systems to record all aspects of the project including; actions, outcomes and referrals (A)
*
o 15)Ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience (A)
* Attitude
* 16)Proactively emotionally resilient (A)
* Commitment to consultative & collaborative ways of working.
* Commitment to and understanding of safeguarding and professional boundaries
* Respect for the values and ethos of St Giles
* Personal and professional integrity1
* Positive attitude towards staff and our volunteer Peer Advisors
(3) About Us
In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Ready to Apply?
1. Click HERE to download the application form.
2. Complete the application form, including the personal statement in relation to the job description.
3. Once completed, please return it by email to Please include the Job Title and Job Code in your email subject.
4. The deadline for this job application is Monday, 20th October 2025 at 9.00am
This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.
Tianna Graham
People Business Partner