Student wellbeing administrator

Student Wellbeing Administrator Student Wellbeing Administrator £13.87 per hour holiday pay | 35 hours per week Temporary - ongoing (minimum 4 months) We’re looking for a new team member to join a busy Student Support and Wellbeing team. This is a front-line administrative role, supporting students with queries and ensuring they’re directed to the right services. What you’ll be doing: Providing first-point-of-contact support to students (in person and over the phone) Responding to student queries and giving clear, accurate information Logging mitigating circumstances and coursework extension requests accurately (Excel) Drafting and sending sensitively worded emails using Outlook templates Signposting and referring students to appropriate support services Handling confidential information in line with GDPR Working closely with colleagues across multiple teams What we’re looking for: Strong written communication and attention to detail Excellent organisation and ability to follow processes Confidence using Excel and Outlook Calm, professional, and approachable manner Previous admin experience desirable Able to work independently while knowing when to ask for support A great opportunity for someone organised, empathetic, and confident supporting student wellbeing in a fast-paced environment. 4794033