Company Description
Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties across 110 countries.
With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co-working and wellness spaces, Accor enables new ways to travel, work, and play.
By placing people and the planet at the heart of its culture and activities, the Group is committed to shaping the hospitality of tomorrow in the most sustainable way possible.
Job Description
Located in the heart of London, Mercure London Bridge Hotel is looking for a Front Office Team Member / Receptionist to bring your sparkling personality to the role.
As part of our team, you can enjoy:
* Free night stays in our UK hotels and a 50% discount at any Accor restaurant (T&C applies)
* Discounted hotel rates worldwide across Accor Hotels
* Continuous learning and development through our Accor Academy
* Support for your well-being in both professional and personal life
* Opportunities to grow your experience across 5,000 hotels in over 100 countries
* Participation in initiatives to build a more inclusive and sustainable world
* And many more benefits and perks — our goal is to help you grow and unleash your personality
As our next Receptionist, you…
Are the ‘face of Mercure London Bridge’, welcoming guests warmly, prioritizing their well-being, and adding your personal touch to their stay.
Coordinate with different hotel departments to ensure a memorable guest experience.
Are passionate and committed to continuously improving the quality of hotel services.
A little more information:
You will receive training in all front-of-house functions and safety procedures to support your success.
Fluency in English is required to effectively welcome and care for our guests.
To help you understand our guests' perspectives, we will arrange a one-night stay for you to experience this firsthand.
Our commitment to Diversity & Inclusion:
We are an inclusive company, aiming to attract, recruit, and promote diverse talent, creating a sense of belonging for everyone.
One more thing…
Working at Mercure London Bridge means being part of the worldwide Accor network, offering limitless opportunities to work, learn, grow, and explore.
Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Ready to learn more? Get in touch with us — we would love to hear from you.
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