Commercial Account Handler – Jaggi & Co.
Isleworth, Jaggi & Co. – Full time, Permanent.
Jaggi & Co. is an Independent, award‑winning Insurance Broker with longstanding client and insurer relationships and access to Lloyd's of London. Part of the wider JMG Group, a top 30 UK broker, we place over £350m+ Gross Written Premium annually.
Overview
We are looking for a Commercial Account Handler to join our team and help develop the company further. You will work closely with management to broker New and Existing business, including Renewals.
Key Attributes
* Working understanding of Commercial insurance products and policies
* Knowledge of underwriting terms, policy wording, and coverage limits
* Ability to process mid‑term adjustments, renewals, and claims queries
* Investigation skills to resolve policy issues and coverage gaps
* Clear communication with clients, brokers, and insurers; thinking pro‑actively about risk and protection for the client
* Ability to explain complex policy details in simple terms
* Professional email and phone etiquette
* Strong listening skills to understand client needs
* Keeping track of deadlines (renewals, endorsements, documentation)
* Professional and trustworthy
* Team player but able to work independently
* Computer & keyboard skills
* Navigation of standard office PC systems
* Essential working knowledge of Microsoft Word and Excel
* Working knowledge of insurer platform systems; use of Open GI (MISYS) would be beneficial
* Accurate data entry and documentation of customer information in line with industry and FCA regulations and GDPR
Professional Development
Progress towards or achievement of Cert CII qualifications is essential.
Salary, Benefits & Hours
£35,000 to £40,000, depending on experience, plus potential bonus. Monday to Friday 8.30 am to 5.30 pm, with one Saturday morning per month 9 am–1 pm.
Parking onsite, 28 days holiday including bank holidays, pension, and learning & development support.
REF – Apply online only.
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