NHS is looking for a dedicated call handler in Norwich to support our Initial Response Service (IRS). This role is crucial for providing timely and compassionate responses to individuals seeking urgent mental health support. Candidates should have strong communication skills and a commitment to assisting service users with complex mental health needs.
Successful applicants will possess NVQ 3 in Care or similar qualifications, along with experience in healthcare or call handling environments. The position offers a salary range of £25,760 to £27,476 per annum.
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