Please note: Interviews for this role are to be held on Friday 10th April at Safer Caerphilly Centre. Applicants must be available for this date. This role provides front-of-house reception support, ensuring the building is opened, secured, safe and welcoming. It manages all enquiries, calls, emails, post, the office diary and key records, while maintaining efficient systems for data entry, monitoring and filing. The post supports Health & Safety through routine checks, fire drills, incident reporting and coordination of maintenance. It also delivers administrative support to managers and teams, including collecting monitoring data, processing referrals and requests, supporting meetings and assisting with feedback and engagement work. Financial duties include petty cash, purchase orders and grant monitoring. Overall, the role ensures smooth office operations and offers a consistently kind, compassionate and responsive service to visitors, colleagues and the people we support.