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Operations manager

Exeter
Operations manager
Posted: 26 March
Offer description

​ As an integral part of our dynamic team, you will play a crucial role in upholding our organisation's commitment to sustainability. Regardless of your specific role in Finance marketing, HR, procurement, or any other department, we expect all employees to actively embrace and adhere to our sustainability policies. Your dedication to environmentally conscious practices, resource efficiency, and ethical considerations will contribute to our collective efforts in fostering a responsible and sustainable workplace. We believe that each team member, regardless of their functional area, plays a vital role in promoting and implementing sustainable practices that align with our organizational values ​ Exeter City Football Club seeks to ensure the safety, safeguarding and wellbeing of all children, young people and adults at risk who engage in its activities. ​ ​ We are seeking an experienced and driven Operations Manager who is comfortable leading from the front and actively involved in the day to day running of the business operations. This role requires someone who can manage team members and roll up their sleeves to support operational tasks and lead on compliance. ​ Who are we? Exeter City Football Club is a special club with over 20 years of Supporters’ Trust ownership something we are very proud of. Our ownership model places our supporters and community engagement at the forefront of everything we do and we are proud to have a special place in the heart of the community. Trust ownership is reflected in our commitment to balancing on-field success with long-term sustainability and we have a remarkable track record of nurturing talent through our Academy, promoting players to the first team, and maximising their performance. ​In addition to the success of our Academy and men’s team Exeter City Women successfully transitioned into being fully managed by the Club in 2024 and were promoted to the third tier of women’s football in the FA Women’s National League Southern Premier Division in 2024. ​ Culture We recognise the advantages of having a diverse workforce with a broad range of skills, diversity of experiences and perspectives and we embrace the creativity and innovation this brings. We pride ourselves on having an inclusive culture and a workplace that brings opportunity, development and growth. We embrace a culture of accountability where we set clear expectations and goals, open lines of communication and strong leadership. ​ Role As Operations Manager you will be hands on overseeing maintenance, security, matchday event operations inclusive of pitches and ensuring a safe and high-quality experience for all visitors to the stadium. As part of this role you will lead on compliance ensuring operations are in accordance with legal regulations, industry standards, and internal policies. You will drive and develop compliance programs, monitoring regulatory changes and minimise legal and regulatory risks. ​ As Operations Manager you will need to ensure all operational activities align with club policies and league regulations with specific line management responsibility for IT, facilities, pitches, matchday operations, safeguarding, health & safety and EDI. ​ Candidates will need to have proven experience in an Operations Manager or Supervisor role and a hands-on leadership style with a proactive approach and strong problem-solving and organisational skills. An ability to manage multiple priorities in a fast-paced environment, experience in improving operational processes and excellent communication and team management abilities. ​ If you wish to apply for this position please follow the link and apply via our HR platform, People HR. Only completed applications that are submitted via People HR will be accepted. Any applications after the closing date will not be accepted. The closing date is 7th April 2026. ​ All candidates will require a DBS Check and must be able to prove their eligibility to work within the UK. ​ ECFC is an equal opportunities employer and committed to safeguarding and promoting the welfare of children and young people and expects all staff and employees to share this commitment. ​

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