Job Overview:
We are seeking a friendly and customer-oriented Front of House member to join our team. As a Front of House member, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers. This position requires strong communication skills, great customer service, and the ability to work in a fast-paced environment as part of a team.
Responsibilities:
* Greet customers and offer a hospitable experience for the entirety of their stay.
* Process customer transactions accurately and efficiently using the point-of-sale system.
* Take food and drink orders confidently.
* Handle customer complaints or concerns in a professional and courteous manner.
* Collaborate with other team members to ensure smooth service.
Experience:
* Previous experience in a customer service role is preferred
* Knowledge of hospitality industry is a plus
* Familiarity with bar tending is beneficial
* Understanding of food safety regulations is desirable
Skills:
* Excellent communication and interpersonal skills
* Strong attention to detail
* Ability to multitask and work efficiently in a fast-paced environment
* Friendly and approachable demeanor with a customer-centric mindset
* Problem-solving skills to address customer issues effectively
If you are looking for an opportunity to work in a friendly independent company, with potential to progress and have a passion for providing exceptional customer service, we would love to hear from you.
Job Types: Full-time, Part-time, zero-hour contract
Benefits - Employee discount
Expected hours: 16 – 40 per week
Additional pay:
* Tips
Schedule:
* Monday to Friday
* Weekend availability is a must
INDFOH