As a Senior Performance Analyst, you’ll be a key driver of operational excellence -turning complex data into actionable insights that improve service, efficiency, and compliance across the business. Reporting to the Performance Analytics Manager, you’ll take the lead on high-impact analysis projects, coach others in best-practice performance reporting, and help build a centre of excellence for operational analytics. You’ll partner with stakeholders at every level, from front-line teams to senior leadership, ensuring that performance data is trusted, accessible, and used to make smart, timely decisions. You’ll also lead the automation of legacy reporting, modernising tools and processes to create lasting efficiencies and more proactive performance management. This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us! Interested? Take a look at the below to understand what you'll be doing in your role as a Senior Performance Analyst at Evri! Act as a point of escalation and project lead for performance analysis initiatives Coach and mentor analysts in data interpretation, reporting, and stakeholder engagement Partner with operational teams to identify performance challenges and turn them into clear, actionable insights Conduct deep-dive investigations, trend analysis, and root cause identification to drive improvement plans Develop, maintain, and optimise dashboards, tools, and reports to meet evolving business needs Lead the automation of manual, spreadsheet-based reports into scalable, efficient solutions Implement modern data visualisation approaches, using advanced Power BI and DAX capabilities Support continuous improvement initiatives using accurate data and robust measurement tools Collaborate with cross-functional teams to ensure improvement plans are delivered and sustained Still Interested? Great News! We are looking for: Bachelor’s degree in Computer Science, Data Analytics, or related field (or equivalent experience) Proven experience building a Power BI centre of excellence and applying data science principles Logistics and/or ERP experience in a complex, fast-moving environment (FTSE100/blue-chip preferred) Change management experience in FMCG or logistics and familiarity with project management tools and methodologies Advanced Power BI skills including DAX, M Query, Power Automate, Power Apps, and API integrations as well as SQL data modelling experience Skilled at communicating performance trends and recommendations in a compelling way and confident presenting to senior leadership and driving data-led change If you’re passionate about using data to make real-world operational impact — and you love turning complexity into clarity — this role offers the chance to shape the way Evri measures, understands, and improves its performance. At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business. We are Evri. Where everyone is welcome. We’re excited for the future. Let’s deliver it together. About Us Every parcel, every person, every place – every delivery made for you. Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere. And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet. But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you. Our Benefits 50% discount on sending parcels through Evri Cycle to Work scheme Company funded Life Assurance Employee Assistance Programme with free counselling Retailer discounts Great career progression Up to 26 days holiday Voluntary flexible benefits at discounted corporate rates Documents