Service Advisor required for our client’s Multi-Franchised Vehicle Dealership in Tunbridge Wells, Kent.
Location and Working Hours
* Based in Tunbridge Wells
* Mon – Fri 08:00 – 18:00 or 07:30 - 17:30
* No Weekends!
Company Overview
Our client is a Multi-Site Dealership group within Kent and Greater London, representing several well-known brands. They pride themselves on delivering outstanding customer service, maintaining strong manufacturer relationships, and creating a great experience for both employees and customers. They offer a modern environment with the latest equipment, a supportive management structure, and a family-like culture.
Benefits
* Basic Salary between £26,000 - £30,000, negotiable based on experience
* Monthly Bonus with OTE of an additional £6,000
* Full Training and Development
* Discounted MOT and servicing
* 22 days annual leave plus bank holidays
* Future development opportunities within a large group
Role Responsibilities
* Advising customers on vehicle issues and solutions
* Booking and scheduling vehicle services
* Liaising with customers regarding additional work
* Estimating repair times and costs
* Handling customer complaints and requests
* Providing progress reports and vehicle tracking through the workshop
* Collaborating with workshop staff
* Upselling and promoting Vehicle Health Check Videos
Candidate Requirements
* Minimum 2 years experience as a Service Advisor
* Good technical understanding of motor vehicles
* Excellent communication skills
* Willingness to update technical knowledge
* Confidence in processing payments
* Ability to work independently and as part of a team
* Problem-solving skills
* Full UK Driving Licence, preferably clean
This vacancy is based in Tunbridge Wells. Our client prefers motor trade experienced applicants. Please provide a daytime contact number, preferably your mobile, as we will not send your CV without speaking to you first. For more information, contact Lee Squire at Perfect Placement. We specialise in Motor Trade jobs and have over 1,400 automotive vacancies across the UK.
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