IT Technical Infrastructure Manager
Location: Barnsley
Are you ready to lead and shape the future of IT infrastructure within a dynamic and growing organisation? AmcoGiffen, a renowned construction and engineering specialist with a proven track record in delivering complex infrastructure maintenance and construction projects across sectors including rail, power, water, and flood defence, is seeking an experienced IT Technical Infrastructure Manager to join our team.
About Us
At AmcoGiffen, we pride ourselves on delivering innovative, high-quality solutions for some of the UK's most exciting infrastructure projects. Our portfolio includes long-term maintenance frameworks and capital delivery projects such as bridge reconstruction, station upgrades, environmental infrastructure, flood risk management, and more. We are committed to excellence and continuous growth, supporting a broad range of vital public and private sector initiatives.
The Role
As our IT Technical Infrastructure Manager, you will oversee the reliable operation and strategic development of our IT systems and infrastructure. Your expertise will ensure our technology supports business objectives efficiently and securely, enabling us to deliver outstanding service to our clients.
Key Responsibilities:
Strategy & Planning
* Develop and implement a forward-looking IT infrastructure strategy aligned with business goals.
* Identify opportunities for technological enhancements to streamline processes and boost performance.
Technical Management
* Maintain and support core infrastructure components including:
o Windows Servers, Active Directory, Entra ID
o Network systems (LAN, WAN, WLAN, Firewalls)
o Messaging platforms (Microsoft Exchange, Exchange Online)
o Telephony and unified communications
o Security solutions including Anti-Virus and Web filtering
o Backup systems
o Databases (SQL)
o Office 365 and related cloud services
o Service monitoring tools
Support & Troubleshooting
* Provide advanced third-line support for infrastructure-related issues.
* Collaborate with internal teams and external vendors to ensure swift resolution of technical problems.
* Design and support business-specific technical solutions, ensuring compliance with standards.
Vendor & Stakeholder Management
* Manage relationships and negotiations with vendors and service providers.
* Liaise with internal stakeholders across the organisation, translating their needs into effective system requirements.
* Keep stakeholders informed on system performance, project milestones, and strategic initiatives.
Continuous Improvement
* Foster a culture of ongoing service enhancement.
* Stay current with emerging technologies and industry best practices.
* Recommend and implement system upgrades and process improvements.
Candidate Profile:
The ideal candidate will have extensive experience as a Technical Infrastructure Manager or similar role within a large, complex organisation with national coverage. Proven ability to engage with multiple stakeholders and manage diverse infrastructure components is essential. You should possess strong technical expertise, excellent communication skills, and a strategic mindset.
Essential Skills & Experience:
* Proven experience managing enterprise IT infrastructure, including servers, networking, security, and cloud services.
* Strong vendor management and negotiation skills.
* Ability to lead technical teams and collaborate across departments.
* Experience supporting and implementing large-scale infrastructure projects.
* Knowledge of industry compliance standards and best practices.
What We Offer:
* Competitive salary negotiable based on experience
* Company car or allowance
* 25 days holiday plus bank holidays (increasing with service)
* Contributory pension scheme
* Life insurance
* Westfield Health Cash Plan & Rewards
* A commitment to your personal and professional development with continuous learning opportunities
* A safe, inclusive, and supportive working environment
* Employee forums and channels to share your voice and ideas
Join AmcoGiffen and be part of a team delivering vital infrastructure across the UK, with opportunities to grow and develop your career.