Job Title: Customer Service Advisor (Dutch speaking)
Salary: £26,250 per annum
Job type: Full-time, permanent
About Us
We are the ATM Group, an established contact centre providing Customer Service solutions for major UK companies. We value our people and offer growth opportunities with offices in Leicester, Coventry, Stockport, and Sligo.
About the Role:
We are hiring Dutch Speaking Sales and Service Advisors. Your responsibilities include handling inbound sales inquiries, providing excellent customer service, and making outbound calls to prospective clients.
Typical daily tasks include:
* Making and receiving calls about broadband packages, booking appointments, and up-selling.
* Building rapport with customers to maximize opportunities.
* Engaging in genuine conversations to understand customer needs.
* Updating databases with customer information and activities.
About You:
We will provide comprehensive training to equip you with the necessary skills. If you are passionate about customer service and meet the following criteria, apply today:
* Proficiency in Dutch and English, both written and spoken.
* Driven, goal-oriented, and customer-focused.
* Reliable broadband and internet connection.
* Results-driven with a positive attitude toward achieving KPIs.
* Excellent interpersonal and communication skills.
* Reliable, resilient, and eager to learn.
* Team player supporting colleagues as needed.
* IT literate.
If you thrive in a dynamic environment and are committed to delivering outstanding customer experiences, we encourage you to apply.
Additional Benefits:
* Commission payments.
* Company pension scheme.
* Employee mentoring program.
* Work from home options.
Schedule:
* 8-hour shifts, day shifts, Monday to Friday.
* Overtime opportunities.
We welcome candidates with experience or job titles such as Enquiries Assistant, Customer Support, Customer Service Representative, and similar roles.
#J-18808-Ljbffr