How will you make an impact?HOW WILL YOU MAKE AN IMPACT?
Stock Control:
1. Ensures accurate and timely completion of stock deliveries, replenishment and managers stock availability
2. Ensures permanent accuracy of stock in boutique and lead cycle counts & stock takes
3. Ensures efficient organization of back of house and on-the-floor stocks and supervises impeccable state at any time of the day
4. Manages and follows up stock transfers between boutiques or stock sent for commercial activities (consignment, photo shoots etc)
5. Organizes all stock returns (Faulty goods, Outlet approved pieces etc)
6. Reports any stock discrepancies and provide explanation on stock losses
7. Work with Boutique Manager to ensure optimal stock levels on a ident basis to support commercial objectives
After Sales:
8. Manages all the after sales stock movement
9. Ensures accuracy of after sales stock in boutique, with properly maintained records and status updates, and leading cycle counts
Retail Operations:
10. Assists the Boutique Management with key holding
11. Accurate management of all till operations
12. IT system maintenance and reporting
13. Supports sales team when required
14. Co-ordinate boutique shared communication through control of boutique email in conjunction with management team
15. Keyholding responsibilities for secure opening and closing of boutique
Administration:
16. Responsible for the follow up and management of all shipping documents
17. Supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security)
18. Provides administrative support to the team in booking couriers, deliveries, transfers
19. Provides operations support for the Boutique regarding supplies order (clients drinks, cleaning products, packaging…)
20. Supports the manager to ensure perfect compliance with internal compliant processes
21. Ensures all paperwork is filled according to company procedures
22. General Information
23. Client Experience & Development
24. Support the boutique sales through shop floor and remote selling as required
25. Always ensure impeccable customer service, appropriate to the country’s flagship
26. Actively promote the brand CRM strategy
27. Execution of all planned activities in the boutique
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
28. Solid experience in retail, ideally in a stock administrator role
29. Ability to work proactively & independently
30. Excellent written and verbal communication skills
31. Analytical thinking with attention to detail
32. Computer skills including: Word, Excel, and Power Point are a must
WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
33. We value freedom, collegiality, loyalty, and solidarity
34. We foster empathy, curiosity, courage, humility, and integrity
35. We care for the world we live in
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
36. Initial screening call with Richemont Talent Team
37. Interview with the Hiring Manager
38. Interview with the HR Manager