About the Experience
A large-scale festive Christmas attraction brought to life by Hollywood set designers and West End theatre professionals. This immersive theatrical production creates an enchanting world of wonder and beauty.
The award-winning event sells out within hours each year and welcomes more than 170,000 guests to its woodland site each season.
Over 1,000 exceptional performers transform imagination into reality captivating audiences with rich storytelling and theatrical flair. This extraordinary experience has attracted high-profile visitors and featured on national television, offering a rare behind-the-scenes look at its remarkable creation.
The Role
As a Golden Experience Host, youll be the dedicated point of contact for premium guests, guiding them through their visit with warmth, confidence, and care.
Youll be their storyteller, organiser, and friendly face, helping families move seamlessly through the experience while adding subtle moments of magic that will stay with them long after they leave.
Key responsibilities include:
1. Welcoming families with genuine warmth and professionalism
2. Escorting them through a 4.5-hour immersive journey across a woodland world
3. Anticipating needs and providing thoughtful touches throughout the visit
4. Liaising discreetly with other departments to pass on key guest details