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Systems support assistant

Liverpool (Merseyside)
NHS
Support assistant
Posted: 16 February
Offer description

The postholder will support the in-patient service line managers in the day to day administration of the safe care and rostering systems. They will work closely with managers to ensure that wards are safely staffed and that the electronic systems accurately reflect the needs of the wards and that appropriately skilled staff are available. The postholder will utilise a variety of Microsoft systems eg excel, word to provide data and information to managers to support the achievement of key performance indicators

To provide general clerical support as required enabling the in-patient service line to function effectively, using safe care, the electric-roster and other related systems.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

The post holder will also utilize the Microsoft Office software suite e.g. Outlook, Excel and Word. To assist in the provision of a service in order to assist managers in ensuring safe and appropriate staffing levels are maintained across the site. To maintain an overview of the staffing of wards, by collating the information provided by wards to compile a master duty sheet utilising the electronic-roster system and excel. To assist in the collection of data in order to provide monthly performance reports for senior managers, including use of additional hours, training updates, annual leave, special leave. Work closely with the Ward Managers, Matrons and Clinical Service Managers to ensure an accurate service view off the daily staffing is readily available. Identify any potential staffing deficits that may have a potential negative impact upon service delivery and alert senior managers.

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