The Role of a Registered Service Manager: To be responsible for the operational management and oversight of a network of a high quality services for individuals with a learning disability, mental health needs and complex needs in Blackpool. To ensure that the services are responsive to the needs and preferences of service users and their families. To ensure that all contract requirements and stakeholder expectations are fully met. Hours of Work: Full time hours are 37.5 per week. To be worked flexibly which may include evenings, weekends and public holidays according to the needs of the service. The post holder will be expected to have a flexible approach to working hours in order to meet the needs of the service, this will include taking part in a duty/on-call rota (an additional payment will be made for being on-call). Qualities Required: *A minimum of two years' experience working with individuals with a learning disability or mental health support need *Experience of managing or supervising a staff team across multiple sites *A relevant professional qualification (e.g, RNLD, RMN, CQSW, Dipsw, NVQ4) Diploma level 5 *Ability to engage with service users, to develop and sustain warm and trusting relationships *Significant understanding of effective approaches, interventions and best practice when working with individuals with a learning disability, behaviours which challenge services & mental health support needs *A non-judgmental, accepting approach to working with people who may be challenging or complex and the ability to cope in a mature way with conflict or distress *Ability to carry out a comprehensive assessment of an individual's care and support needs, including risk assessment. Ability to devise effective individual care plans and risk management plans *Ability to manage a diverse workload of operational management, service development and corporate responsibilities *Ability to build effective, professional professionals, other agencies, stakeholders and families & friends of service users *Experience of developing new services/initiatives in partnership with others and of evaluating & monitoring success If this sounds like a role for you, please get in touch today for further information. Alternatively apply here. Colette Wilkinson Senior Divisional Manager Search Consultancy M (phone number removed) (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age