Provisioning Coordinator | Poole, Dorset (Hybrid) | Part Time, 15 or 20 hours per week (10am – 2pm) | 6 Month Fixed Term Contract
Up to £32,000 per annum pro rata + benefits
If you enjoy keeping things organised, following clear processes, and making sure tasks are completed accurately and on time, then this could be the perfect role for you
We're looking for a Provisioning Coordinator to join a supportive and friendly team. You'll play a key role in setting up and coordinating telecoms services for customers, making sure everything runs smoothly from start to finish.
This position is part-time where you can choose to work 15 or 20 hours per week depending on your circumstances (working hours are also negotiable). It's a 6 month fixed term contract initially, with the potential to be extended or even go permanent.
What makes this role exciting?
• You'll be part of a welcoming, supportive team who value clear communication and teamwork.
• You'll follow structured processes with training provided, so you know exactly what's expected.
• You'll work part time hours (10am – 2pm), making this role ideal for balancing with other commitments.
• You'll play a vital role in ensuring customers receive their services on time and with excellent support.
Why this could be your perfect fit:
• You're highly organised, detail-focused, and enjoy following step-by-step processes.
• You're comfortable using systems to record information and keep tasks up to date.
• You can communicate clearly with colleagues, suppliers, and customers by email and phone.
• You like having clear goals and structure in your work.
• Experience in telecoms or provisioning would be helpful, but training will be provided.
Why you'll love working here:
• Basic annual salary £28,000 - £32,000 p.a. (pro-rata for part-time hours)
• 10% company bonus to celebrate your hard work
• Hybrid working available (typically 2/3 days per week in the office)
• Potential for extension beyond 6 months, or become permanent
• Negotiable working hours depending on your circumstances
• 24 days holiday plus bank holidays (pro-rata), plus your birthday off to celebrate you
• Generous pension scheme
• Retail discount scheme
• Free parking and a cycle-to-work scheme
• Subsidised gym membership to support your wellbeing
• Smart-casual dress code for a relaxed work environment
• Structured training and development opportunities to help you grow
• Supportive, team-focused culture that values your ideas and achievements
What you'll be doing:
• Coordinating the set-up of telecoms services for customers.
• Entering accurate order details into company systems.
• Liaising with suppliers and engineers to schedule installations.
• Keeping customers updated on progress and answering queries.
• Monitoring tasks and making sure they are completed on time.
• Updating records so everyone has clear visibility of progress.
What we're looking for:
• Strong organisational skills and attention to detail.
• Ability to follow clear processes and instructions.
• Confidence using Microsoft Office (Word, Excel, Outlook).
• A positive, reliable, and team-focused attitude.
• Previous experience in provisioning or telecoms would be preferred.
Additional information:
• Location: Poole, Dorset (Hybrid – 2/3 days per week in the office)
• Working hours: 15 or 20 hours per week depending on your circumstances
• Monday to Friday, 10:00am – 2:00pm (negotiable)
• Contract: 6 month fixed term
We welcome applications from people of all backgrounds, including neurodivergent candidates. If you would like adjustments during the recruitment process, just let us know – we're here to support you.
Provisioning Coordinator, Provisioning Manager, Service Delivery Coordinator, Telecoms Provisioning Specialist, Order Processing Coordinator, Service Operations Administrator, Telecoms Administrator