Job Description: Account Manager at Hilti
As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
Who is Hilti?
Hilti is committed to innovation that enhances productivity, safety, and sustainability in the global construction industry and beyond. We foster strong customer relationships to create products and solutions that make construction better. Our global team of 34,000 employees across more than 120 countries is passionate, inclusive, and committed to personal development and career growth. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
What does the role involve?
* Visiting sites and customers in the field to understand their needs and providing tailored solutions.
* Demonstrating innovative products and software to customers on-site.
* Developing 'focus' customers by building relationships and uncovering new business opportunities.
* Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
What do we offer?
* A passionate, inclusive, and supportive global team and culture.
* Extensive onboarding, training, and company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle and fuel/charging card, laptop, and mobile phone.
* £2,000 reward for referring a successful candidate.
What you need is:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Motivation and drive to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose any points on your license along with expiry dates.
Who should apply?
We welcome applicants from diverse backgrounds. Some of our best account managers joined with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, not background.
Please apply for only one role; the team will assign you where your skills fit best.
Click 'Apply Now' to upload your CV and answer brief questions. The process typically takes around 90 seconds.
**SALES ONLY**
If shortlisted, you will complete an online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.
For application support, contact [emailprotected].
The recruitment process includes a first interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. Expenses for travel will be reimbursed.
If no current role fits, we will keep you in our talent pool for future opportunities, maintaining contact.
Hilti is an equal opportunity employer valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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