Food & Beverage Team Leader
Location: Hoar Cross Hall,
Staffordshire
About Us
At Hoar Cross Hall, we pride
ourselves on delivering exceptional guest experiences in a stunning spa and
hospitality environment. Our award-winning facilities, beautiful surroundings,
and commitment to excellence make us one of the UK’s leading luxury spa
destinations.
We are looking for a dedicated
Food & Beverage Team Leader to join our passionate team, someone who
thrives in a fast-paced environment, inspires others, and delivers outstanding
service to every guest, every time.
The Role
As a Food & Beverage Team
Leader, you’ll support the Food & Beverage Manager in the smooth day-to-day
running of our restaurants, cafés, bars, and function rooms. You’ll help lead
and motivate the team, ensuring exceptional quality, efficiency, and guest
satisfaction.
You’ll take pride in maintaining
high standards across all outlets from the presentation of our venues to the
professionalism of our service, while also contributing to sales performance,
team development, and operational excellence.
Key Responsibilities
* Ensuring exceptional guest service and maintain
high-quality standards across all food and beverage outlets.
* Supervising daily operations, staffing levels, and
rotas to ensure smooth service.
* Supporting in achieving departmental sales targets
and service goals.
* Leading, training, and motivating team members,
identifying and supporting development opportunities.
* Monitoring stock levels, manage orders, and record
waste and complimentary items.
* Ensuring all Health & Safety, Fire, and Food
Hygiene regulations are adhered to, including COSHH and PPE guidelines.
* Maintaining awareness of allergens and dietary
requirements to ensure guest safety.
* Upholding cleanliness, presentation, and hygiene
standards throughout all service areas.
* Acting as Duty Manager when required, ensuring
efficient and professional operation of all F&B outlets.
About You
We’re looking for someone who:
* Have previous experience in a supervisory or team
leader role within hospitality or food & beverage.
* Are a confident communicator and natural leader who
inspires others.
* Demonstrating exceptional attention to detail and a
commitment to quality service.
* Has the ability to thrive under pressure and can
multitask in a busy environment.
* Has good knowledge of Health & Safety and food
hygiene standards.
* Is proactive, positive, and passionate about
hospitality.
Additional Information
* Full-time
– 37.5 hours per week
* Working 5 out of 7 days a week - Breakfast/Afternoon Tea/Henrys
* Salary: £13.75
* Full flexibility is key as you will be expected
to work as and when necessary to meet the needs of the team and the business
such as working evenings, weekends, and Bank Holidays
Why Join Us
* Work in a picturesque, historic estate with a focus
on luxury and high standards in hospitality
* Complimentary Spa Day on work anniversaries at any
of our company spas
* Free meal provided daily through our staff canteen
* Complimentary use of leisure and spa facilities
* Access to the Employee Assistance Program
* 30% discount on overnight stays and spa days
* Discounts on food, drink and retail across our
venues
* Pension scheme
* Free Parking
* Refer-a-Friend scheme
* Excellent Induction and training programme
* Perkbox Online benefits and discounts
* On-line Doctor support (appointments/prescriptions)
* A fun, supportive and inclusive work environment
with loads of development opportunities
People say you can’t choose
your family, well we choose you to be part of ours!