TITLE: Senior IT Project Manager
DEPARTMENT: Information Technology
REPORTS TO: IT Portfolio Manager
WORK PATTERNS: Monday to Friday 9 a.m. to 5.30 p.m. (excluding Bank Holidays)
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DEPARTMENT OVERVIEW:
The IT Department at London Luton Airport manages information systems and technology across the airport, with teams responsible for IT Operations & Service Delivery, IT Infrastructure, Cyber & Information Security, Data Science, and Project & Portfolio Management.
JOB PURPOSE SUMMARY:
Reporting to the IT Portfolio Manager, the Senior IT Project Manager has responsibility for delivering multiple technology-enabled initiatives across the airport. It’s a varied role that requires a track-record of delivery, strong relationship skills, and the ability to turn business requirements into tangible outcomes.
The Senior IT Project Manager works closely with our internal and external customers on a blend of large and small initiatives that have a technology component. Work will range from IT-for-IT projects, such as infrastructure and systems upgrades or lifecycle refreshes, to business systems projects that introduce new software solutions across the airport, to the delivery of IT & Cybersecurity requirements on capital/construction programmes.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
* Delivering results for your customers: Delivering consistent high-quality results for project sponsors and customers.
* Project Management fundamentals: Following our IT Project Management Framework, you’ll ensure initiatives are scoped, planned, resourced, governed and delivered in a controlled way, with a focus on outcomes.
* Shaping business requirements and business cases: Working with sponsors and their teams to develop their requirements and justification for change.
* Run effective meetings: Whether it’s a steering group, project board or project team meeting, your meetings will be timely, structured and effective.
* Risk, issue and dependency management: You’ll identify and manage risks and dependencies proactively.
* Reporting: Your sponsor and project team will be kept up to date on project progress, with regular management reporting (and escalation if required) to the IT Portfolio Board.
* Coaching your project team: As a champion of our IT Project Management Framework, you’ll be a role model for project delivery excellence, seeking opportunities to upskill your project team and other members of the IT department along the way.
* Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community.
KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED:
Essential
* A minimum of 3 years working as a Project Manager on a variety of technology-enabled projects.
* Experience working in a fast-paced operational roles, with the ability to multi-task on a variety of initiatives, prioritising across tasks and projects where required.
* Proficient in using Microsoft cloud-based project, planning, collaboration reporting tools.
* Experience building project business cases and managing project finances.
* Excellent written and verbal communication skills with the ability to influence at all levels.
* A project or programme management qualification or a demonstrable track record in self-development throughout your career.
* Willing to work from our offices at London Luton Airport for at least 3 days a week typically as you’ll need to be visible to your stakeholders, customers and delivery teams.
Desirable
* A general understanding of some of the following: IT infrastructure and network projects, systems architecture, databases, APIs and cloud-platforms.
* Relevant work experience in agile or lean delivery approaches, with a willingness to help shape our own delivery processes where relevant.
* Experience managing procurement processes including pre-market engagement, requests for bids, and tender evaluations.
* Exposure to Cyber Security or Information Security projects or frameworks – our portfolio has a growing number of initiatives in this space.
* An understanding of business change principles.