Overview
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
We would like you to be available during the following windows each week:
- Sunday 10:00 – 15:00
- Monday 10:00 – 15:00
- Wednesday 15:00 – 21:00
Customers are at the heart of everything we do.
We need reliable, energetic colleagues who help serve shoppers better every day and bring a friendly approach to the store.
Responsibilities
- Knowing customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in service, picking and replenishment areas where required.
- Putting into practice the training received, so we work safely, effectively and serve customers brilliantly.
- Making decisions that are right for customers, delivering routines that meet their needs at the right time.
- Taking part in seasonal, community and charity events, creating an inclusive atmosphere.
- Being knowledgeable about the store's performance, understanding the part you play and working together to drive service and sales, reduce waste and shrink, and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Living the values, making everyone feel welcome and always following policies.
- Accepting deliveries into the store as required.
Qualifications
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, ensuring they leave having experienced a great shopping trip.
- The initiative to make decisions that are right for our customers.
- Good teamwork and open communication with others.
- Building relationships with colleagues to create team spirit, having fun and celebrating success.
- Being punctual, well presented and ready to be a brand ambassador.
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Free wellbeing services with resources to support mind, body and life.
- Life cover of five times your pay and a pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support all life moments.
- Colleague networks that bring people from a range of backgrounds together.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where everyone's welcome.
We welcome flexible working and support our colleagues in balancing life and work. Some are at the start of careers, want freedom to do what they love, or are navigating life-changing moments. Talk to us during your application about how we can support.
We are proud to be accredited Disability Confident Leader and committed to a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note: Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please click here.
For applicants under 18, we can only accept those over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves work in the warehouse, beer, wine and spirits, counters, bakery and driving roles.
