Job Overview
Flexibility to travel, as this role will cover various DWP sites within the Southeast London Region. Full UK driving licence required.
Responsibilities
* Ensure a safe and secure environment for the DWP staff, visitors, and property.
* Patrol the premises regularly to identify potential security threats.
* Respond effectively to emergencies or suspicious situations.
* Liaise with local law enforcement and emergency services as needed.
* Provide a high level of customer service and assist staff and visitors in any security-related matter.
* Conduct routine security checks and submit incident reports as appropriate.
* Adhere to Mitie and DWP security policies, procedures, and regulations.
* Identify and immediately report any Health & Safety hazards or potential hazards on site.
* Maintain alertness to threats or changes within the work environment and take appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative; involve others if a situation becomes threatening.
* Maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident, for the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* Call emergency services and the Communication Centre to report all incidents.
Qualifications
* Previous security experience.
* DS Licence preferred.
* Full UK driving licence required.
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP, financial wellbeing assistance through our Salary Finance scheme, and a flexible benefits platform called Choices, where you can customise benefits such as dental insurance, dining cards, coffee clubs, technology products, and more. Additional perks include high street discounts via the MiDeals platform, a cycle‑to‑work scheme, life cover of the greater of your equivalent annual salary or a minimum of £10,000, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. We also award Mitie Stars for recognition, with cash prizes each month and up to £10,000 at the end of the year.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need reasonable adjustments during the recruitment process, please let us know by emailing at [email protected]
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