About usIn July 2023 the new division Communication Services Europe (aka Cool Stuff Europe) was launched. Within this organization a department called Consulting Mothership will be formed.Orange Business aims to be come the best in class network native digital services provider/integrator. In order to support this ambition Europe Region aims to expand its consultative selling model. Previously there were two groups of Consultants in the European region: Business Consultants and Technical consultants. Within the new CS organization these two groups will be merged into one mothership. The aim of the mothership is multipleDevelop a comprehensive GTM for consultative selling which is closely connected to our Strategic Value PropositionsSupport the creation of Customer Value Proposition.Ensure that the resource pool is of the highest quality (with the best cost model) to provide support to our territories.Our customer centric model puts the customer P/L at the center. This means that it are the territory teams that decide on business priorities. They will request (and fund) the required resources they need to be successful. The role of the mothership is to have these talents ready to roll.Team ManagementEnsure the team has the right skills and abilities to manage their individual domains.Hire new team members if required, in collaboration with internal processesEstablish an efficient team management structureDevelop and coach the team membersHandle all administrative activities related team managementEnsure optimum usage of each resource across the region.Pro actively upskill people.Work in close alignment with territories to understand the business requirements that need to be translated in resource availabilityEstablish effective resource allocation model in close collaboration with the Pre Sales MothershipManagement and people development of the team (manager of managers)Ensure that customer implementations are done with the highest quality, on time, on budget. Be coach for the whole team.Business ManagementEnsure that ARVI numbers are met in line with local territory P/L model.Establish workload forecast methodology to anticipate up and down timesEstablish free lance model to have quick access to new hires.Provide regular reporting on activitiesDefine Practice areas that align with Territories and SVP’s and ensure training and capitalization of expertise and experience are to be clearly articulated.Maintain Market intelligence and technology awareness and develop the Intellectual Capital in the regionCollaborate with peers to ensure one Europe VoiceInterface with International Consulting practise to share and learn. And to ensure global Orange standards are executed in RegionFinancial ManagmentAnalyse financial reports and discuss improvements with territory leads.Ensure proper balance between near shore and off shore resources (right pyramid model)Understand consulting pipeline and impact on resource requirement.Stakeholder ManagmentBe part of Communication Services Management TeamEngage with peers and with right stakeholders in collaborative and constructive model.Actively communicate with clients if required.Be the promotor of Orange BusinessDevelop and maintain high level customer contacts for the maximization of business opportunities and resolution of conflictsBe point of contact for customer escalations related to consulting activities/deliveries and work towards constructive (re)solutions.Transformational & StrategyTogether with CS Management team develop the transformation plan to define the future organisation of consulting mothershipBe the owner of the execution of this plan including the KPI’sMaintain Market intelligence and technology awareness and develop the Intellectual Capital in the regionAbout youPeople leader fearless of making the calls when neededExperience consulting directorTechnical capabilitiesExcellent Financial and analytical experience. Understanding P/LOrganizational skills.Ability to prioritize projects and/or deliverables.Proven experience running and Developing Consulting Pre-Sales ActivityStrategic planning abilities.Ability to lead, motivate and team.Hands on and proven experience in the delivery of complex consulting engagementsExcellent skills in communication at all levelsVisionary in where Orange Consulting team should move towards to.Preference for vertical understanding is an asset (manufacturing, finance)Experience in successfully establishing and managing consulting partner networkMinimum 15 years working experience preferably in complex matrix modelAble to define and create a transformation plan as well as executing itUnderstanding of OBS products, processes & tools and the associated organizationsOrganisation, co-ordination, communication, presentation, synthesis and reporting skillsOpen mindset, willing to discover new areas in a complex environmentCustomer focused with strong interpersonal skills.Team player, used to work with different cultures and to work in a virtual matrix team environment.Ability to innovate and find improved ways of doing thingsExperience with process developments and optimizationStrong entrepreneurial spiritConsulting background with experience in complex deliveriesIntegrating project work with Knowledge Management concepts and principlesAbility to work under pressureBusiness and financial orientationExcellent knowledge of written and spoken English languageExpert in MS office suite