As part of the Business Systems Support Team, the Business Systems Development Officer will support the development and maintenance of key line business applications used within the Corserv group of companies.
The post holder will provide technical support for internal and external users across all companies within the Group, supporting the business to use IT effectively, and will also identify, suggest and implement IT-focused solutions that help drive the business forward.
Duties will include:
to investigate, gather and agree requirements for new or modified functionality to Corserv systems, ensuring that requirements are prioritised, testable and costed.
to progress change initiatives by developing project briefs, project plans, completing “as is” and “to be” models.
assisting other project teams or acting as part of a project team and managing the delivery of smaller change requests.
managing 3rd party suppliers to ensure high quality delivery to Business Systems users.
managing the process of business system change from start to finish including but not limited to gathering change requests and holding change advisory board meetings.
developing and implementing test plans and assist users, where needed, to complete testing.
create and manage system and team documentation including processes, procedures, forms and system notes.
the training of end users; attending training sessions to support the end user, guiding and advising staff as and when required.
The Development Officer will ensure the provision of support from external suppliers and Information Services is done in accordance with underpinning contracts and Service Level Agreements.
This role is offered initially as a 12 month fixed term contract, but with the possibility of further extension.
About you
Ideally you will hold NVQ level 3 or a recognised professional qualification in a relevant subject, or the ability to demonstrate equivalent existing work-based skill and experience.
You will demonstrate ability to interpret instruction, analyse data and relay information suitably catered to a range of audience types from lay person to professional/technical, and to review requirements, specifications and define test requirements for projects (including creating simple test cases and scripts) as well as analyses and reporting of test activities and results (such as identifying and reporting issues and risks).
You will also:
be highly motivated, organised and good at time management
have a flexible approach to work
work well under pressure
be a confident team player
be a logical and clear thinker
demonstrate excellent written and verbal communication skills
have strong experience using MS Office
have awareness of website management
Our offer to you
Salary: £23,380 - £29,688 per annum (dependant on skills and experience)
Working Hours: 37 per week, Monday - Friday
Contract Type: Fixed Term Contract (initially offered as 12 Months FTC, with the possibility of extension)
Base: Hybrid (working from home and office, with 1 day per week required to be worked from our Western Group Centre, Scorrier offices)
Working with us you will have an employee benefits package that includes:
generous pension scheme with employer contribution
employee discount scheme and wellbeing events
holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional, plus bank holidays
cycle to Work scheme
flexible working hours & home working options
investment and support in your continuous training and development
opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion and Mental Health First Aider
Safeguarding
We are committed to safeguarding the welfare of all our service users, clients and customers.
To apply
It’s really easy to apply for our roles – simply follow the link to create a candidate profile, answer the screening questions and upload a CV.
Contact us
If you’d like to have a discussion about the role, please feel free to contact our in-house resourcing team for an informal chat about the role.
Thank you for your interest in supporting our important work at the Corserv Group.