Department: Human Resources
Reports To: People Services Manager
Work Patterns: Monday to Friday 37 hours per week (12 month FTC)
Job Purpose Summary: As a People Advisor, you will provide a proactive and professional customer service to all LLA stakeholders, being responsible for delivery of a full range of people resource services.
Key Responsibilities and Accountabilities:
* Being the first point of contact for our employees, via email and phone.
* Assisting with the selection, recruitment and onboarding of employees.
* Assisting managers through the investigation, disciplinary and grievance processes.
* Advising employees on the employee benefits provided, e.g. healthcare, pension (non- financial advice), Employee Assistance Program, Occupational health and Absence reporting.
* Providing Employee Relations advice and working through minor to moderate cases across all departments, and shadowing complex cases with the HRBPs.
* Delivering inductions across LLA.
* Exploring opportunities for employee development.
* Assisting with the continuous improvement of HR systems and practices.
* Advising and assisting on issues relating to workplace relations and performance management.
* Providing advice and assistance on policies, procedures and legislation.
* Management of personal data and entry/updates on the relevant systems we operate.
Knowledge, Skills & Experience Required:
The ideal candidate would hold and have some experience and knowledge in the following:
* Demonstratable experience working within a Human Resources environment previously.
* Experience of working with databases and online systems.
* Proficient in Word and Excel.
* Good understanding of employment law and Human resources as a whole.
* CIPD qualification or equivalent – or working towards.
* Excellent attention to detail.
* Act with integrity and honestly and maintain confidentiality at all times.