Christmas Temp Position
Team Member:
We are seeking customer-focused Restaurant Team Members to join our iconic Heavenly Desserts store in Merry Hill. Our team includes FOH / Waiting Staff and BOH / kitchen team members. The perfect candidate is someone who has a passion for all things food and beverage and thrives off a bustling environment.
What we offer you
We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. We will provide you with the training and support you need to perform your job well. For those keen to develop you'll have the opportunity to learn new skills.
In addition, on offer:
* 28 holiday days
* Automatic enrolment into a workplace pension scheme
* 25% employee discount
* Free Drinks on shift
About Us
We are the UK's leading premium dessert company offering our guests a world class dining experience while serving the finest desserts and exquisite beverages.
Job Summary and Mission:
To create the Heavenly Desserts experience for our guests by providing courteous, prompt service, quality beverages and desserts, and maintaining a clean and comfortable restaurant environment.
Key Responsibilities:
* To greet and seat guests and ensure guests expectations are exceeded.
* Being a friendly and professional face of the restaurant.
* Work with the management team to ensure the booking procedure is followed and works flawlessly.
* Taking customer orders, serving customers, clearing/setting tables and providing excellent customer service.
* Work as part of a large team to create picture-perfect desserts and drinks from our extensive menu.
* Helping the KP/Pot wash when required.
* To uphold the Heavenly Desserts premium service experience consistently for all our guests.
* Upholding compliance towards all health and safety, food safety guidelines, following policies and procedures and maintaining a spotlessly clean working environment.
* Work as part of a fun & energetic team to create picture-perfect desserts and drinks from our luxury menu.
* Maintaining a clean kitchen, upholding all company policies and cleaning practices. Upholding compliance requirements with regards to Food Safety, Health & Safety, Personal Hygiene, etc.
* Must be available to work between the hours of 10:00am and 23:30pm and have access to reliable transportation to get to and from Merry Hill.
* Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request.
* Perform additional duties to facilitate the restaurant's operations, as needed.
Key Skills:
* Demonstrate that you are a great team player
* Ability to work unsupervised during busy times
* Excellent customer service skills, with a great eye for detail
* Comfortable and confident when dealing with customers
* Good organisational skills
* Have a smart appearance
* You will need to be enthusiastic, engaging, hardworking and comfortable with the fast pace of a busy restaurant
* Keen to learn
* Be fun loving, social and a team player.
If you think you have what it takes to be a part of a winning team within a prestigious brand in Merry Hill, and you like to have fun while working with a fantastic team, please get in touch today with your CV.
Next, we'll review your details, and if successful we'll invite you to meet the manager so we can learn more about you and your experience.
Heavenly Desserts is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.
We look forward to hearing from you
Job Types: Full-time, Part-time
Pay: £10.00-£12.25 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Store discount
Work Location: In person
Reference ID: Team Member Merry Hill
Expected start date: 01/05/2025