Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Executive to work from their site in Wrexham.
For the successful Customer Service Executive our client is offering:
Salary up to £25,000 per annum
Monday to Friday 8.30am till 5.00pm
Permanent position
Benefits: Free parking, 20 days + Bank Holidays + Pension
The role - Customer Service Executive :
Responsible for assisting with invoice enquiries and enquiries via email and phone regarding payments to customer accounts
Contact customers to inform them of missing payment on their accounts
Take payments over the phone
Establish reasons for delayed payment and re-set payment dates with customers
Ensure excellent customer service during calls and digital interaction with customers to ensure the continuation of business
What our client is looking for in a Customer Service Executive :
Previous volume telephone-based customer service experience - ESSENTIAL
Experience working with customer complaints/problem solving - ESSENTIAL
Good MS Office Literacy - ESSENTIAL
Confident communicator
Able to cope under pressure in a call handling environment - ESSENTIAL
Key skills or similar Job titles : Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager
Commutable From : Wrexham, Chester, Denbighshire
For further information about this and other positions please apply now
This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
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