The Role
This role is focused on the design, delivery, and operation of modern cloud and platform services, while maintaining strong integration with on-premise infrastructure. The successful candidate will take ownership of Azure-centric platforms, supporting scalable, secure, and resilient services that underpin the club’s technology ecosystem. The role includes critical matchday support and close collaboration with data science and cyber security teams to ensure platforms meet operational, analytical, and compliance requirements.
Cloud & Platform Engineering
* Design, deploy, and operate scalable platforms across Azure and AWS, with Azure as the primary cloud environment.
* Own platform availability, performance, cost optimisation, and security posture.
* Implement and maintain cloud security principles, monitoring, and governance.
* Work closely with Technology and Data Science teams to support, secure, and monitor cloud-hosted platforms and services.
Hybrid Infrastructure & Endpoint Support
* Provide 3rd line support across M365, Entra ID, Intune, Autopilot, and Windows Server environments.
* Support hybrid infrastructure including virtual machines, storage, networking, and secure Wi‑Fi.
* Create and maintain desktop and laptop build templates for corporate devices.
* Support stadium systems including access control, ticketing, EPOS, and matchday operations.
Security & Compliance
* Configure and manage Entra ID, RBAC, PIM, Key Vault, Conditional Access, and Defender integrations.
* Partner with the Cyber Security team to maintain secure, compliant, and resilient platforms.
* Monitor platforms, respond to incidents, and continuously improve security configurations and policies.
Collaboration & Leadership
* Collaborate across cloud, data science, cyber security, and infrastructure teams to design and support shared platforms.
* Mentor junior engineers and contribute to technical documentation and knowledge sharing.
* Manage relationships with IT partners (e.g. DXC, TeamViewer) to deliver contracted services and solutions.
The Person
Technical Skills
Essential Skills
* Cloud Platforms: Azure (primary), AWS, Entra ID, M365
* Security: Microsoft Defender suite, Sentinel, RBAC, PIM
* Networking Principles: vNet, VLAN, SD‑WAN, Wi‑Fi, DNS, Firewalls, Load Balancers
* Compute & Storage: Azure VMs, Hypervisors, Azure Files, SharePoint / OneDrive
* Endpoint Management: Intune, Autopilot, Conditional Access
* Soft Skills: Calm under pressure, strong mentoring ability, effective stakeholder engagement
Desirable Skills
* Experience supporting web‑based applications, IIS, and SQL Server
* CI/CD and automation experience (Azure DevOps, GitHub Actions)
* Scripting with PowerShell and/or Python
* Good understanding of macOS, iOS, and mixed‑device environments
* Knowledge of Active Directory and Group Policy
* Experience operating within security and compliance standards
* Strong documentation skills
Competencies
* Excellent communication and analytical skills with the ability to translate business needs into platform solutions
* Experience mentoring and supporting IT Helpdesk and junior engineers
* Strong customer service mindset
* Proactive approach to improving platform reliability, efficiency, and security
* Practical understanding of ITIL processes and compliance standards such as ISO27001
* Strong organisational and prioritisation skills
* Ability to build trust with colleagues, senior stakeholders, and suppliers
* Comfortable working under pressure during critical periods, including matchdays
* Pride in delivering high‑quality, resilient technology platforms with high personal standards
Our Values
Badge – Earn the badge, every day. Respect our history and heritage. Be best in class and deliver to the standards expected of Manchester United. No one is bigger than the club.
Bravery – Be bold, be brave, and take calculated risks. Do things differently and innovate. Lead by example and do what’s right for the club, even when it’s hard.
Spirit – Embody the spirit of Manchester United. Show strength of character, act with passion, and fight back, no matter what.
What We Offer
* Annual Incentive Scheme to reward your dedication and hard work
* 25 days annual leave (plus bank holidays) and an opportunity to purchase additional holiday days
* Electric Vehicle scheme via Octopus and cycle to work scheme
* Wellness Support with access to mental health resources, digital health checks, and nutritionists through Aviva Digicare+ Workplace
* Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
* Gym Facilities in our onsite locations and opportunities for regular social events and team‑building activities
* Enhanced family Leave Benefits and policies
* Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
* A Supportive Work Environment that values diversity, equity and inclusion, and individual growth
Our Commitment to You
At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.
How to Apply
Please click Apply Now to begin your application.
#J-18808-Ljbffr