Job Role: Commercial Motor Insurance Handler
Location: Lutterworth
Salary: £28-£ 30K Per Annum DOE
Benefits: (e.g-Company pension + Company vehicle + Company credit card + Ongoing training + Company uniform + free parking + up to 20 hours overtime a week.)
The Company:
Our client is an insurance company dealing with all insurance needs in the commercial sector and are looking for a Commercial Motor insurance Call handler join the team.
The Candidate:
This is an office-based role, handling telephone renewals, managing client expectations and communications to provide a high level of customer service and dealing with existing client enquiries. The policies dealt with includes Motor Fleet and Commercial Vehicles.
We're looking for candidates who:
· Possess excellent communication skills, both verbal and written.
· Can handle difficult situations with patience and professionalism.
· Demonstrate strong decision-making and analytical abilities.
Job Role Responsibilities:
· Conduct thorough "fact-finding" to understand client needs and provide suitable quotations.
· Communicate effectively with clients, advising on the best options for price and coverage.
· Manage policy renewals and generate new business income.
· Handle commercial lines administration tasks and ensure team efficiency.
Essential:
· Experience using Acturis
· Motor fleet experience