Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment. Acting as a key first point of contact, the role delivers initial triage and housing advice to help prevent homelessness, managing enquiries by phone, in writing and in person. The postholder supports Housing Options Advisers and Team Leaders by maintaining accurate records, supporting statutory homelessness processes, and ensuring smooth progression of casework. Given the specialist nature of the work, an understanding of housing legislation, statutory duties and internal procedures is desirable. The role is closely embedded within the Housing and Homelessness teams to ensure effective day‑to‑day service delivery. RESPONSIBILITIES the Housing Solutions Assistant will…