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Sales administrator team leader

Doncaster
RIVERSIDE MOTORS (DONCASTER) LIMITED
Sales administrator
Posted: 13 October
Offer description

Riverside Motor Group continues to grow, so do our opportunities. We are now looking for an experienced and motivated Vehicle Sales Administrator / Team Leader to join our team at Doncaster, supporting both day-to-day site operations and wider group administration functions.

The Company

Established in 1982, Riverside Motor Group is an independently owned business that prides itself on delivering outstanding customer service in our award-winning dealerships located in Doncaster, Wakefield, Hull, Leeds and Sheffield. Recognised by manufacturers for offering the highest standards of service and care, we represent Volvo, SEAT/Cupra, Honda, Polestar, BYD and Used Cars, with specialist Sales Executives, Aftersales Advisors, and Technicians to support every stage of the customer journey.

The Role

As a Vehicle Sales Administrator / Team Leader, you will play a key role in ensuring the smooth running of our sales administration function. Alongside your responsibilities as a Sales Administrator, you will provide leadership and coordination across the wider sales admin team.

* Completing all sales administration tasks to a high standard, including submissions, credits, vehicle tax, contributions, and associated paperwork
* Monitoring team performance and ensuring KPIs are met
* Managing sales admin cover and holiday scheduling across the Group
* Contributing to process improvements and ensuring compliance with manufacturer and Company standards
* Supporting colleagues and providing guidance on complex queries and problem solving
* Liaising with customers, third-party suppliers, and internal departments to ensure efficiency and accuracy
* Ensuring deadlines are met while maintaining accuracy and attention to detail

About You

To succeed in this role, you will need:

* A minimum of 2 years experience as a Vehicle Sales Administrator (motor trade experience is ESSENTIAL)
* Experience using dealership management systems such as Pinnacle
* Strong problem-solving skills and the ability to work under pressure
* Excellent organisational skills with the ability to prioritise and meet tight deadlines
* Confidence in monitoring performance and supporting colleagues
* A proactive, detail-oriented approach with a commitment to high standards
* Flexibility to travel occasionally to support other sites within the Group

Why Riverside Motor Group?

* Competitive salary
* Staff discounts
* Sick pay
* Prestige workplace
* Refer a Friend scheme
* Free tea and coffee
* Cycle to Work scheme
* CBS scheme
* Career opportunities and professional development across the Group

Riverside Motor Group is an equal opportunity employer, committed to creating a diverse and inclusive workplace where everyone can thrive.

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