A global assurance provider is seeking a Head of IT Service Management (ITSM) in Birmingham. This role ensures the effective design and delivery of IT service management processes. Candidates should have extensive experience with ITIL, a strong analytical approach, and be capable of managing multi-vendor service environments. The position involves vendor management, service improvement activities, and governance of the ITIL platform. The firm promotes diversity and inclusion, valuing various perspectives in the workplace.
#J-18808-Ljbffr