Security Officer Contract: Banking Location: Newtownabbey, BT36 4AA Hours of work: 42 Working Pattern: Days / Nights / Weekends - 12-hour shifts as a relief officer to cover absences Contract Type: Permanent Hourly Rate: £12.60 We are seeking a reliable and vigilant Security Relief Officer to join our team. As a key member of our security provision, you will play a crucial role in safeguarding our client’s sites, ensuring the safety and security of people, premises, and property at all times. Relief Security Officers are recruited to strengthen existing teams and will be called upon to support both core and ad-hoc activities. This includes advance-notified shifts, covering vacancies within the security rota, providing cover for sickness and holidays, and undertaking additional tasking as required. This role is suited to a professional and adaptable individual who can consistently deliver high-quality security services. The Role Responsible for the physical security of client premises Conduct regular patrols Respond promptly to alarms and incidents, taking appropriate action Enforce access control and verify the identity of individuals on-site Provide excellent customer service by assisting and guiding visitors Maintain detailed and accurate records of security-related activities Ensure high standards at all times, maintaining the professional image of ISS Undertake induction and training as needed Promote a secure and safe working environment at client sites About You Valid SIA licence Proven experience in security or related field Strong observational and communication skills Ability to remain calm under pressure and handle emergencies effectively Excellent customer service and interpersonal skills Knowledge of security protocols and procedures Flexibility to work various shifts, including days, nights and weekends New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISSGreatPeople ISSTalent PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.