Overview
The Role: We currently have a superb opportunity for an experienced Service Advisor to join a well-established and highly reputable automotive dealership based in Exeter. Our client is a successful franchised main dealership with a strong local presence and an excellent reputation for customer care. This is a fantastic opportunity to join a business that offers genuine long term career progression and industry leading training. Working within a modern, high-performing aftersales team, you'll be responsible for delivering a memorable customer service experience, supporting the service department, and ensuring smooth and efficient day to day operations.
Responsibilities
* Greet and check in customers for service and repair appointments.
* Act as the main point of contact between the customer and workshop team.
* Upsell additional services and repair work where appropriate.
* Ensure accurate preparation of job cards and invoices.
* Communicate progress updates to customers and handle queries efficiently.
Qualifications
* Previous experience in a main dealer service advisor role is essential.
* A full UK driving licence is required.
Package & Benefits
* Salary: Up to £32,000 basic salary (depending on experience)
* On Target Earnings: Up to £40,000 per annum
* Working Hours: Monday to Friday 08:00 - 18:00, with 1 in 4 Saturdays 08:00 - 12:00
* Excellent long-term opportunity with genuine career development
* Location: Exeter
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