This range is provided by RedRock Resourcing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
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Position
Client Delivery Lead – 2nd Line Network Engineer
A leading and pioneering IT Service Provider who deliver intricate solutions across Cloud, Connectivity, Communications & Cyber Security is looking for a 2nd Line Network Engineer to join them. This is a forward-thinking technology firm that values creativity, ownership, and professional development.
As a 2nd Line Network Engineer working a 24/7 rotating shift pattern (2 days on, 2 nights on, 4 days off), you’ll be at the heart of maintaining and supporting complex customer networks, ensuring issues are resolved swiftly and efficiently.
Responsibilities
* Troubleshooting and resolving customer networking issues across a wide technical landscape
* Managing incidents and service requests through to completion
* Creating and maintaining technical documentation and diagrams
* Supporting project delivery teams with the deployment of new solutions
* Communicating effectively with clients via phone, email, and ticketing systems
Requirements
* Working knowledge of switching and routing technologies (CCNA or JNCIS level)
* Familiarity with protocols such as BGP, OSPF, STP, EIGRP etc
* Experience with vendors such as Cisco, Juniper, Palo Alto, Fortinet, and Meraki
Additional details
Hybrid role – 2 days on site per shift rota.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* IT Services and IT Consulting
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