Workshop Manager / HGV Workshop Supervisor - West Thurrock Location: West Thurrock Salary: Up to £55,(Apply online only) DOE + 10% KPI bonus Shift: Monday to Friday, 40 hours - 08:00-17:00 Benefits: 7% matched pension scheme 33 days holiday rising with service Healthcare cashback scheme Employee discounts across retailers, cinemas, and services Cycle to Work Scheme We are looking for an experienced Workshop Manager or HGV Workshop Supervisor to manage a large team of technicians in a busy dealership workshop. The successful candidate will have proven experience supervising staff, controlling workflow through the workshop, and ensuring high standards of service and repair work. A retail dealership workshop background is desirable. Key Responsibilities Proactively manage the customer journey from planning and arrival to work completion and invoice/claim closure Ensure service and repair work is completed to time and quality standards Manage job profitability and workshop productivity targets Motivate, develop, and manage the performance of the workshop team Identify ongoing training needs for technicians Report on workshop KPIs and productivity Manage budgets and plan workshop efficiency Resolve employee issues and support day-to-day workshop operations Maintain a safe, organised, and professional workshop environment Skills and Experience Essential Experience in an HGV workshop at supervisor or abov...