Overview
About the role
You will be an Optical Assistant in Boots Opticians, a fundamental part of the store team and the first and last person our customers interact with. Based in store and reporting to the store manager, you will work on the shop floor and focus on building strong relationships with customers by listening and understanding their needs to find the right product or service. From greeting customers to supporting pre-screening activities of an eye-test and helping customers find the perfect eyewear solution, no two days will be the same.
You will have opportunities to develop your knowledge through our industry-leading Step Into Optics training programme, which includes workshop-based learning and practical on-the-job experience.
Responsibilities
* Order, dispense and collect glasses and contact lenses
* Support with eye-tests and pre-screening activities
* Provide aftercare support through repairs and adjustments
* Complete operational and administrative tasks associated with dispensing prescriptions
* Maintain shop floor standards
What you’ll need to have
* Essential skills or experience needed to succeed in this role
* Passion for customer care
* Enthusiasm for learning and personal development
Nice to have
* Experience in a retail or clinical environment
Our benefits
* Boots Retirement Savings Plan
* Discretionary quarterly bonus
* Generous employee discounts
* Clinical and Non-Clinical Career development opportunities
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you. find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s next
If your application is successful, you'll be invited to an in-store interview in the next 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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