Director of Homelessness Services
Position: Permanent, 37 hours per week
Salary: £65,000 – £70,000 per annum
Who Are We?
Framework is a registered charity delivering housing support, health, and employment services to people with a diverse range of needs. We assist rough sleepers and those who need help to keep their home. We support excluded youngsters as they make their way into adulthood and those starting or returning to work. We provide access to treatment for people with mental health issues and those using alcohol or substances, and we join up services for homeless people with multiple and complex needs. Through 70 services across East Midlands, Framework is both a safety net and a platform for change. Each year, more than eighteen thousand people approach us for help. Responding to their needs, respecting their choices and empowering them to achieve, we aim to make life better for our service users and those around them.
Your Role
We are seeking an experienced leader of homelessness services to join our Senior Leadership team. The Director of Homelessness Services will oversee a sizeable portfolio of essential Framework services. Their primary responsibility will be the development of key strategic relationships, ensuring that we are well placed to respond to service user needs, commissioner priorities and opportunities to grow our services. Framework has a strong tradition of innovation and growth, and the post holder will be responsible for working across all areas of the business to maintain and develop this tradition.
If you have the attributes to meet this challenge, we would love to hear from you. This is an opportunity to join an organisation driven by values, one that takes responsible risks to avoid poverty, injustice and exclusion. We would support your professional development, involve you in our biggest decisions and give you the autonomy to make a real difference to the lives of others.
Experience of leadership in the homelessness or social care sector is essential. Above all, we need someone whose concern for those we serve will drive innovation and strategic development in their best interests.
How to Apply
To apply for this role, please send us your CV and a personal statement that demonstrates the skills and achievements you bring to the role. Please also complete and return the Application details form and the Equal Opportunities Monitoring form included in the attached pack. The closing date for applications is 6th November 2025.
Why Join Us?
* We invest in you and encourage career progression providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.
* Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.
* Employee assistance programme, salary sacrifice schemes.
* Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.
* 32 days holiday including Bank Holidays increasing with service.
* Paid DBS and Update Service.
* Loyalty awards and non-contributory life insurance.
* Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottinghams few Disability Confident Leaders, we warmly encourage job applications from people with disabilities.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
98% of the workforce in a recent staff survey said they were proud to work for Framework.
Equal Opportunities
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As an organization we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.
Job Details
* Seniority Level: Director
* Employment Type: Full-time
* Job Function: Customer Service
* Industries: Administrative and Support Services
Location: Heanor, England, United Kingdom
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