Medical Secretary – Breast Surgery, Band 3
Closing date: 29 April 2026. 22.5 hours per week on a 12‑month fixed-term contract.
The Breast Surgery Team at Thirlestaine Breast Centre seeks a motivated, organised and efficient secretary to support clinicians and management in delivering high‑quality patient care. Previous medical secretary experience is desirable but not essential – full training will be provided.
Flexible working arrangements are supported where possible and the role requires Thursday and Friday as working days.
Responsibilities
* Track outcomes, results and clinic appointments; highlight any pending results, correspondence or patient queries to the clinical team and take appropriate action (e.g. booking investigations, transcription) to meet RTT guidelines.
* Book patients for surgery and optimise utilisation of theatre lists.
* Provide comprehensive secretarial support to the consultant.
* Inform the Lead Coordinator of progress and flag urgent issues promptly.
* Liaise with external organisations (social services, other hospitals, etc.) to support patient care and progress.
Qualifications
* Educated to GCSE level minimum Grade C in Maths and English.
* Experience of Microsoft Office (Outlook, Word, Excel, PowerPoint).
* Medical Secretary Diploma or equivalent experience.
* Typing of letters including medical terminology.
Knowledge
* Clear communication and excellent writing, data entry, and telephone skills.
* Problem‑solving skills and ability to respond to sudden, unexpected demands.
* Understanding of clinical pathways in relation to RTT.
* Knowledge of NHS systems.
Experience
* Proven administrative experience, including initiation and maintenance of office systems.
* Experience handling telephone enquiries.
* Experience in planning and organising administrative tasks.
* Experience managing own workload.
Personal Attributes
* Ability to work effectively as part of a team and autonomously, meeting tight deadlines.
* Excellent attention to detail with accurate data input.
* Flexible approach to role, commitment and willingness to learn new skills.
* Empathy and compassion in handling sensitive and confidential information.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check to verify any previous criminal convictions.
Employer
Gloucestershire Hospitals NHS Foundation Trust
Salary
£25,760 to £27,476 a year (pro rata if part‑time)
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