Job Title: Quality and Involvement Supporter (Thera North)
Location: Home-based in Bolton or surrounding areas - with travel
Contract: Relief, as and when required, with a flexible approach to working hours and days
Salary: £12.21 per hour
Driving Requirement: Must hold a full UK driving licence with the ability to drive for work
About Us: The Quality & Involvement Team at Thera Trust is a peer-led quality checking service providing vital feedback on the quality of care and support for people with learning disabilities and/or autism. As a Quality and Involvement Supporter, you will work alongside the Expert by Experience to ensure they can perform their roles effectively. Our Experts by Experience use their own lived experience to gather insights and ensure person-centered, meaningful support.
Key Responsibilities:
1. Partner with Experts by Experience to observe and assess support quality
2. Conduct discussions with individuals receiving support and their close contacts to gather feedback
3. Participate in peer-led quality checks in person and via Teams
4. Assist in facilitating workshops and group events to collect feedback
5. Attend meetings and training virtually or in person as needed
6. Accurately record and document information
7. Share findings to help build detailed reports
8. Build trusting relationships with Experts by Experience and supported individuals
9. Collaborate with colleagues and work with the Quality & Involvement Facilitator
Key Skills & Experience:
1. Understanding of Quality Standards and how to assess care quality
2. Knowledge of person-centred support and areas for improvement
3. Awareness of adult safeguarding and community integration
4. Ability to promote independence and support development
5. Strong organizational skills for managing time and travel
6. Effective interpersonal skills to work with diverse groups
7. Advocacy for rights and dignity of individuals with disabilities
8. Proficiency with technology (Microsoft Outlook, Word, Teams)
9. Comfort engaging with unfamiliar individuals and delivering accessible workshops
Qualifications:
1. Care Certificate or experience supporting a family member with a learning disability or autism
2. NVQ or equivalent in Health & Social Care
3. Experience in support or care settings is beneficial
Why Join Us:
This rewarding role offers the chance to make a difference in the lives of people with learning disabilities and autism. You will help shape quality care and advocate for individuals’ voices, with flexible working arrangements and a supportive team environment. Ideal for someone with empathy, advocacy skills, and organizational ability.
How to Apply:
Please send your CV and cover letter explaining your experience and why you are suitable for the role. We look forward to hearing from you!
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