Join Our Team as a Sales Representative!
Are you ready to take your career to the next level? At Charter Communications, we’re not just offering a job; we’re inviting you to build a fulfilling career with us! As a Sales Representative, you’ll play a vital role in connecting customers with our exceptional products and services in multi-dwelling units (MDUs) with 20+ doors. Your mission? To engage with customers through door-to-door solicitation, lobby events, and by forging strong relationships with property managers.
What You'll Do
As a key member of our sales team, you will:
* Enhance Customer Experience: Actively support efforts to simplify and improve the customer journey.
* Meet Sales Goals: Achieve monthly sales objectives and increase sales volume through your assigned leads and property portfolio.
* Engage Customers: Solicit residential customers through various outreach methods while building lasting relationships with property management.
* Drive Revenue: Generate additional revenue by introducing new services to existing customers.
* Resolve Issues: Address customer problems and complaints, ensuring they are resolved to satisfaction.
* Stay Informed: Keep up-to-date with competitor activities and inform your manager of any changes in the market.
* Participate in Training: Attend sales meetings and training programs to enhance your skills.
* Complete Paperwork: Accurately manage all necessary sales documentation in line with quality control guidelines.
* Handle Transactions: Collect and account for funds, providing receipts as per company policy.
What You Bring
We’re looking for candidates who possess:
* Sales Skills: Knowledge of cold calling, persuasion, and clear communication.
* Travel Flexibility: Ability to travel to assigned territories, even in inclement weather, using a reliable personal vehicle.
* Outdoor Work Capability: Willingness to work outside for extended periods, regardless of the season.
* Tech Savvy: Familiarity with various consumer and commercial communication devices and software applications.
* Valid Driver's License: A satisfactory driving record in line with company standards.
Education & Experience
Required:
* High School Diploma or equivalent work experience.
* 0 to 6 months of experience in sales or customer service.
Preferred:
* Knowledge of communications technologies and services, especially data networking fundamentals.
* Experience in consumer education of products and services.
* Success in previous sales roles, particularly in prospecting or cold calling.
* 1+ years of relevant sales experience.
Working Conditions
In this role, you can expect:
* Approximately 80% of your time spent outdoors, with potential exposure to inclement weather.
* The ability to lift 10-20 pounds for short distances (e.g., digital boxes).
* Exposure to moderate noise levels.
* Variable hours, including evenings, weekends, and holidays.
Why Join Us?
At Charter Communications, we believe in rewarding our employees for their hard work and dedication. Here’s what you can expect:
* Comprehensive Pay and Benefits: A package that supports your well-being and delivers real value at every stage of life.
* Career Growth: Opportunities to advance your career within a strong community of 95,000 employees serving nearly 32 million customers across 41 states.
* Inclusive Culture: We’re committed to building a workforce that reflects our communities and providing equal opportunities for all.
Join us at Charter Communications, where your contributions matter, and together, we can keep our customers connected to what matters most!