Overview
Priory Vets is seeking a motivated and professional Receptionist & TB Administrator to join our dedicated team, with occasional cover at the Oak Vets Clarbeston road site. This is a varied and rewarding position that combines client-facing reception duties with administrative responsibility for TB testing, as well as assisting our vets during on-farm TB work.
About the Role
This dual-role offers an excellent opportunity for someone who enjoys a balance of office-based administration and practical, hands-on involvement in farm animal care.
Responsibilities
* Reception & Administration: Providing a welcoming and efficient first point of contact for clients
* Managing phone calls, enquiries, and appointment scheduling
* Supporting day-to-day office tasks and maintaining accurate records
* Delivering a high standard of customer service within a busy farm veterinary environment
* TB Administration & On-Farm Support: Coordinating and scheduling TB tests with clients and vets
* Completing and processing all required documentation accurately
* Liaising with relevant agencies to ensure compliance
* Assisting vets on-farm during TB testing (full training will be provided)
About You
* Professional, organised and able to manage a varied workload
* Confident in communicating with clients and colleagues
* Comfortable working both in an office setting and outdoors on farms
* Competent with computers and administrative systems
* A reliable team player with a positive approach
* Previous experience in agriculture or the veterinary sector is an advantage but not essential
* A full driving licence is essential
Your shift pattern
This role covers 40 hours per week, you will work a variety of shifts across Monday-Friday.
Benefits
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Pension scheme
* Discounted staff pet care
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Up to £30,000 DOE
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